Frequently asked questions

GENERAL

Where is the conference being held?

The conference will take place in Estonia, in the university city Tartu and the venue will be the Estonian National Museum (address: Muuseumi tee 2, 60532 Tartu).

What are the dates for the conference?

The conference will be held 29 June – 4 July, 2025.

Do I have to be a SWS (Society of Wetland Scientists) member to attend the conference?

No, but SWS members have reduced registration rates.
To check whether you are an active SWS member, you need to check out the Member Directory here: https://members.sws.org/activememberdirectory
To become a SWS member, please check this website here: https://www.sws.org/sws-membership-benefits/

How do I obtain a Letter of Invitation to the INTECOL Wetlads 2025 conference?

To request a letter of invitation you have to fill out the registration form section “Visa invitation letter”. Please note that we will issue a visa invitation letter only to those participants who have paid the registration fee in full.

Where can I find travel information to Estonia and to Tartu?

We have gathered all the travel information here: https://intecolwetlands2025.ee/visit-estonia/travel-to-estonia-and-tartu/

REGISTRATION

How do I register for the INTECOL Wetlands 2025 Conference?

The online registration form can be found here: https://intecolwetlands2025.ee/registration/
Early bird registration ends on April 23 and registration will be closed on May 15.

Is online participation and presenting an option?

This is a conference only happening on-site, no online presenting or attending options are available.

What does the registration fee include and exclude?

The registration fee includes access to all scientific sessions, exhibitions, and poster areas; coffee breaks and lunches during the event; free of charge public transportation in Tartu during the conference; the welcome reception and a technical tour; delegate kit; certificate of attendance; all taxes

The registration fee excludes the post-conference tour (happening on July 5-6, 2025; Tallinn and Tartu city tours, conference dinner; and accommodation.

Do I have to present at the conference to attend?

Absolutely not! We welcome attendance around the world, regardless of your active participation in conference sessions.

Are there limits on how many sessions I can participate in?

There will not be a limit on how many sessions you can participate in. Some of them may overlap so you will have to decide which ones you will participate in and which ones not.

I have paid my conference fee but have not received a confirmation stating that my payment has been received. Is everything in order with my payment?

When the payment has been received, the system will not send out an automatised confirmation letter.
All payments are being checked regularly and the delegate services will personally contact the delegates whose payments have not arrived on time.
If you have registered, received an automatic confirmation e-mail with your registration data and paid the invoice, your registration will be confirmed automatically.

I haven't received an invoice/a confirmation e-mail about my registration.

Sometimes the system malfunctions and will not send the invoice/confirmation e-mail.
If you haven't received yours within one hour of registering, please get in touch with our Delegate Services: intecolwetlands2025@publicon.ee.
Before pressing the "Register" button, please double-check your e-mail address for any mistakes.

I registered before the Early Bird deadline, but I can't pay before this deadline. Am I still going to get Early Bird rate, or do I have to pay the higher fee?

When registering at the Early Bird rate, the payment by bank transfer or credit card must be completed by the end of the Early Bird registration fee deadline. Otherwise, the higher fee automatically applies for the registration, and you will receive a new invoice from Delegate Services. The late fee must be paid in full before the conference, or the participant will be required to pay the higher on-site fee in cash or by credit card at the registration desk.

I have registered for the conference, but unfortunately I am not able to attend. Is it possible to get a refund for my participation fee?

Please find the cancellation terms here: https://intecolwetlands2025.publicon.ee/en/attend/terms-and-conditions/.
Name changes are free of charge. If you have found yourself a replacement, please inform us by writing to intecolwetlands2025@publicon.ee.

May I bring a guest?

Accompanying persons are welcome to the event and in the registration form, there is a separate section for them. Guests can ONLY take part in the social events like city tours, welcome reception, conference dinner, technical tours and post-conference tour. Please note that charges apply.

PAYMENTS / INVOICES

We don't send confirmation letters about successful payments. We will notify you in case we have not received your payment after the payment deadline. We don't need you to send us payment receipts/confirmation about your payment. We check payments daily and see the paid sums in our online banking system.

I need to make some changes to my invoice.

Please contact our delegate services at intecolwetlands2025@publicon.ee, we will gladly make the necessary changes and send you an updated invoice.

My credit card payment was unsuccessful. What to do?

If your payment was cancelled, please contact the Delegate Services and they will send you a new link for the payment.

Do I have to pay VAT?

According to the Estonian VAT law (§ 10 lg 1 and § 10 lg 2 p 21), entrance services provided in Estonia will be charged with 22% VAT.

I have paid my conference fee but have not received a confirmation stating that my payment has been received. Is everything in order with my payment?

When the payment has been made, the system will not send out an automatised confirmation letter.
The payments are being checked regularly and the Delegate Services will personally contact the delegates whose payments have not arrived on time.
If you have registered, received an automatic confirmation e-mail with your registration data and paid the invoice, your registration will be confirmed automatically.

I haven't received an invoice/a confirmation e-mail about my registration.

Sometimes the system malfunctions and will not send the invoice/confirmation e-mail.
If you haven't received yours within one hour of registering, please get in touch with our Delegate Services: intecolwetlands2025@publicon.ee.
Before pressing the "Register" button, please double-check your e-mail address for any mistakes.

Can I pay several invoices with one bank transfer?

Yes, you can pay the registration invoices of you and your colleagues in a single transfer - it is important to write all invoice numbers in the payment description.

Can we share bank transfer fees?

The participant needs to pay all bank transfer fees, including the correspondent bank fees.
If you click that bank fees should be shared, a smaller amount will reach the Delegate Services, and you will need to cover the missing amount later.

My organisation is taking longer than expected to pay my invoice and I'm worried that my registration will be cancelled.

We will not cancel any registrations before contacting the delegates beforehand. If you are worried you won't be able to make the payment on time, please contact our delegate services and they will extend the deadline for you.

accommodation

Where can I book accommodation for the conference period?

Please find conference rates for different hotels here: https://intecolwetlandshotel.publicon.ee/book-a-room/.

Will I receive a hotel booking confirmation?

The confirmation letter sent to your e-mail after the booking serves as a voucher for the hotel. The Delegate Services will forward the guest names to all hotels before the event, therefore you will not need to bring the confirmation letter with you. Be ready to show your ID / any kind of travel document at the hotel's reception desk.

What is the hotel cancellation policy?

The cancellation policy is available here: https://intecolwetlandshotel.publicon.ee/book-a-room/terms-and-conditions. Please note that each hotel’s free cancellation date (minus 50€ cancellation fee) is the same as the “Can be booked until” date.

How are the cancellations processed for the conference?

A written notification must be e-mailed to the Delegate Services via intecolwetlands2025@publicon.ee. Cancellations will have 50€ processing fee deducted from the refund.
Name changes are free of charge, but these need to be reported to the delegate services via e-mail at least 48 hours before the beginning of the booking period.

INTECOL Wetlands 2025 locations

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